Returns & Exchanges

At Astoria Jewelry, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Jewelry

Place the items in their original Astoria Jewelry velvet box and secure them in a padded shipping envelope to prevent damage during transit.

3

Ship the Item

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our gemologists inspect the returned piece, we will process your refund or ship your replacement within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing